We Love PopUps Privacy Policy

Last updated: November 13, 2026

This Privacy Policy explains how We Love PopUps LLC ("We Love PopUps," "we," "us," or "our") collects, uses, and shares information about you. It applies to all of our seasonal pop-up bars and events, including Frosty's (Chicago's Original Christmas Bar), Jack's Pumpkin Pop-Up, and any other pop-up we operate (each, a "Pop-Up"). It covers all websites we operate, including welovefrostys.com and jackspumpkinpopup.com, along with our mailing lists, text messaging programs, social media pages, and online ticketing (together, the "Services").

This policy covers information collected online through the Services. It does not cover information collected in person at our venues, except where noted.

Your Consent

By using the Services, you agree to this Privacy Policy. If you don't agree, please don't use the Services.

Information We Collect

When we ask for personal information, we'll tell you why at the time we ask. We may collect:

• Mailing list signups: Your email address and, if provided, your name, phone number, birthday, and preferences.
• Messages and inquiries: Your name, email, phone number, message contents, attachments, and anything else you choose to share.
• Private events and group bookings: Name, company or group name, address, email, phone number, event date, party size, and event details.
• Ticket purchases: Third-party ticketing partners collect your name, email, phone number, and payment details. We receive order information but do not receive or store your full card number.
• Information collected automatically: See Log Files and Cookies below.

How We Use Your Information

We use the information we collect to:

• Run, maintain, and improve the Services.
• Manage tickets, reservations, and private events.
• Respond to messages and provide customer service.
• Send emails and text messages about our Pop-Ups, including dates, specials, promotions, and new openings.
• Understand how visitors use the Services.
• Measure and improve advertising.
• Detect and prevent fraud and protect security.
• Comply with legal obligations.

Log Files

Like most websites, our hosting providers automatically record standard log information, including your IP address, browser type, internet service provider, date and time of your visit, pages visited, and possibly the number of clicks. We use this information to analyze trends, administer our websites, and understand general visitor patterns. It is not used to identify you personally.

Cookies, Pixels, and Similar Technologies

We use cookies and similar tools to remember your preferences, understand which pages you visit, and tailor content. We and our partners may also use tracking pixels, such as the Meta (Facebook) Pixel and Google tools, to measure advertising results and show relevant ads on other sites and apps.

You can block or delete cookies in your browser settings. Some parts of our websites may not work properly if you do. You can also manage ad preferences in your Facebook, Instagram, and Google account settings.

Advertising and Third-Party Partners

Advertising partners and social platforms (including Meta, Google, and TikTok) may use cookies, JavaScript, or web beacons on our websites and in our ads. These partners automatically receive your IP address and may use their technology to measure ad performance and personalize ads you see. We don't have access to or control over the cookies these partners use.

This Privacy Policy does not apply to other websites or services, including our ticketing partners and social media platforms. Please review their privacy policies.

How We Share Information

We do not sell your personal information. We share it only:

• Across our Pop-Ups, so guests may hear about our other Pop-Ups.
• With service providers that help us run our business, such as website hosts, ticketing partners, email and text messaging platforms, payment processors, and analytics and advertising providers.
• With partners who operate Pop-Ups under our brands in other cities, where needed to handle tickets, bookings, or inquiries.
• When required by law, or to protect rights, safety, and property.
• In connection with a sale, merger, or transfer of all or part of our business.

Text Message (SMS) Program

By giving us your mobile phone number, you consent to receive text messages from We Love PopUps and any of our Pop-Ups at that number. This applies whenever you provide your number, including when joining a mailing list, buying tickets, booking a private event, filling out a website form, or texting us.

These texts may include recurring automated marketing and promotional messages, such as specials, event announcements, new Pop-Up openings, and VIP invites, as well as informational messages about tickets, reservations, or inquiries.

• Consent to receive marketing texts is not a condition of any purchase.
• Message frequency varies. Message and data rates may apply.
• You can opt out at any time by replying STOP. Reply HELP for help, or contact us.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell, rent, or share your mobile number or text-messaging consent with third parties or affiliates for their own marketing purposes.

Email Marketing

You can unsubscribe from any of our mailing lists at any time by clicking "unsubscribe" in any email or by contacting us. We may still send messages about tickets you've purchased or events you've booked.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Know what categories and specific pieces of personal information we've collected about you.
• Access and receive a copy of your information, including in a portable format.
• Correct inaccurate or incomplete information.
• Ask us to delete your information.
• Opt out of the sale of your information or its use for targeted advertising.
• Restrict or object to certain processing.

California residents (CCPA/CPRA): You have the rights listed above, and we will not discriminate against you for using them. We do not sell personal information. To the extent our use of advertising cookies counts as "sharing" under California law, you can opt out by contacting us or using a browser signal such as Global Privacy Control.

Residents of other U.S. states with privacy laws: You have the rights your state's law provides, which generally include those listed above, and you may appeal if we deny your request.

Visitors from the EU/UK (GDPR): You also have the rights listed above, subject to certain conditions, and may complain to your local data protection authority.

To make a request, contact us using the details below. We will respond within the time the law requires (generally 30 to 45 days) and may need to verify your identity first.

Data Retention and Security

We keep personal information only as long as we need it for the purposes in this policy or as required by law. We use reasonable safeguards to protect your information, but no website or online transmission is completely secure.

Age Requirements and Children's Privacy

Many of our Pop-Ups are bars, and our marketing for them is intended for adults of legal drinking age (21+). Our Services are not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will promptly delete it. We encourage parents and guardians to monitor their children's online activity.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top. Your continued use of the Services after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

We Love PopUps LLC
1010 N Hooker St
Chicago, IL 60642
Email: privacy@welovepopups.com
Phone: 312-850-8190